Advanced Notify Settings is an advanced configuration for selecting
customized incident notifications by product, product environment,
non-production environment, and also by communication channels. It
allows you to report incidents only where necessary and through priority
communication channels or specific control channels. To further
personalize the incident notification for your product, follow the steps below.
Click on “Teams” in the side menu to start your configuration. If you
want to create a new team, click on the “New” button in the top right
corner of the screen and follow the steps.For already registered teams, access the desired team and click on
the “Advanced Notify Settings” tab in the top bar. A table will appear
with the configured communication channels, their environments, and
products for the team being configured.By default, when setting up a notification channel in the
“Notifications” tab, incident notification is automatically enabled for
all environments and products associated with that channel. Therefore,
you will need to deselect the channels and notification environments as
needed.For example, for the “Sites” product, incident alerts will only be
sent via WhatsApp. In this case, only the checkbox corresponding to the
WhatsApp communication channel should be selected. This means that if
there is an incident in the “Sites” product, the alert will be sent only
through WhatsApp.
After selecting only the desired communication channels, click on “Save” to finalize the configuration.