TCP (Transmission Control Protocol) is fundamental to the internet network. This protocol ensures that information packets reach their destination correctly and securely. By doing so, we can manage and define data between devices before they reach their destinations.
How to monitor TCP on One Platform
1 – In the side menu, click on Services Hub
2 – In the Monitoring category, click on the TCP card
3 – You will be directed to the via TCP configuration form, fill in the fields
4 – If you want, you can configure automatic incident opening. In the Open automatic incident section, fill in the fields:
- Severity -> Choose between “SEV-1 – Critical”, “SEV-2 – High”, “SEV-3 – Moderate”, “SEV-4 – Low”, “SEV-5 – Informational” or “Not Classified”;
- Check Interval in seconds -> This is the interval at which checking will take place (this interval cannot be less than the number of failures x the Interval configured in the monitoring form;
- Failures to open automatic incident -> It is the number of failures necessary to open the automatic incident;
- Check Interval in seconds -> This is the interval in which checking will take place (this interval cannot be less than the number of hits x the Interval configured in the monitoring form;
- Hits to close automatic incident -> It is the number of hits needed to close the automatic incident;
- Responders -> These are the teams that will be notified if there are incidents in this monitoring, and you can add one or multiple teams;
If necessary, you can create a team by clicking + RESPONDER, you will be directed to the form
to create the team, then click on the button 
for the new team to appear in the list
***Don’t forget to activate the Enable to set up automatic incidents opening toggle to save the automatic incident opening settings
5 – Click on CREATE MONITORING
