1 – In the side menu, click on Services Hub
2 – In the Monitoring category, click on the POST card
3 – You will be directed to the POST configuration form, fill in the fields
4 – If you want, you can configure automatic incident opening. In the Open automatic incident section, fill in the fields:
- Severity -> Choose between “SEV-1 – Critical”, “SEV-2 – High”, “SEV-3 – Moderate”, “SEV-4 – Low”, “SEV-5 – Informational” or “Not Classified”;
- Check Interval in seconds -> This is the interval at which checking will take place (this interval cannot be less than the number of failures x the Interval configured in the monitoring form;
- Failures to open automatic incident -> It is the number of failures necessary to open the automatic incident;
- Check Interval in seconds -> This is the interval in which checking will take place (this interval cannot be less than the number of hits x the Interval configured in the monitoring form;
- Hits to close automatic incident -> It is the number of hits needed to close the automatic incident;
- Responders -> These are the teams that will be notified if there are incidents in this monitoring, and you can add one or multiple teams;
If necessary, you can create a team by clicking + RESPONDER, you will be directed to the form
to create the team, then click on the button for the new team to appear in the list
***Don’t forget to activate the Enable to set up automatic incidents opening toggle to save the automatic incident opening settings
5 – Click on CREATE MONITORING
