Acronym for Packet Internet Network Groper, something like internet network packet finder in Portuguese, Ping is a command available in almost all operating systems. Evaluates the time it takes to send a data packet and respond between machines connected to the same network.

 

How to monitor Ping on One Platform

1 – In the side menu, click on Services Hub



2 – In the Monitoring category, click on the  Ping card



3 – You will be directed to the via Ping configuration form, fill in the fields



4 – If you want, you can configure automatic incident opening. In the Open automatic incident section, fill in the fields:

  • Severity -> Choose between “SEV-1 – Critical”, “SEV-2 – High”, “SEV-3 – Moderate”, “SEV-4 – Low”, “SEV-5 – Informational” or “Not Classified”;
  • Check Interval in seconds -> This is the interval at which checking will take place (this interval cannot be less than the number of failures x the Interval configured in the monitoring form;
  • Failures to open automatic incident -> It is the number of failures necessary to open the automatic incident;
  • Check Interval in seconds -> This is the interval in which checking will take place (this interval cannot be less than the number of hits x the Interval configured in the monitoring form;
  • Hits to close automatic incident -> It is the number of hits needed to close the automatic incident;
  • Responders -> These are the teams that will be notified if there are incidents in this monitoring, and you can add one or multiple teams;

If necessary, you can create a team by clicking + RESPONDER, you will be directed to the form

to create the team, then click on the button  for the new team to appear in the list

***Don’t forget to activate the Enable to set up automatic incidents opening toggle to save the automatic incident opening settings



5 – Click on CREATE MONITORING 


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