Critical Events is a global space
on the One Platform, where the user can view, regardless of the page
they are browsing, the critical events that are taking place in their
organization at that moment, whether they are incidents and their
respective resolution status. Critical Events can be accessed through
the platform’s top bar.

By clicking the bell next to the
name Critical Events, you can view the incidents that are open in your
organization. Once incidents are resolved or classified as “Recognized”
no Critical Events will appear.