In the “Teams” section of the platform, there are options for
communication channels that receive related notifications, which may
vary from time to time. Considering this, the platform offers
notifications via Telegram, for either private chats or groups.
To configure Telegram notifications, follow these steps:
- Click on “Teams” in the platform menu.
- If you want to create a new team, click on the “New” button in the top right corner of the screen and follow the steps.
- For existing teams, access the desired team and click on the “Notifications” tab in the top bar.
- Check the checkbox next to the option with the Telegram icon.
- Enter the ID of the private chat or group you wish to notify in the provided field.
- Click “Save” to finalize the setup.
Each team can have only one Telegram ID for notifications; however,
the same ID can be used in other teams to centralize notifications,
according to their internal team needs.
How to find the Telegram ID
In a private chat:
Access the Telegram app on your smartphone, search for “GlorfindelBot” in the search field.
Select the option with the name “1P,” featuring the platform’s logo,
and then start a chat. Type the command: /mychatid, and you will receive
the chat_id in response, which will help you identify the chat where
you wish to receive notifications.
Example: The chat_id is: XYZQKHRT
So, XYZQKHRT is the chat_id, a code that the platform can use to identify the chat where you want to receive notifications.
In a group:
To create or use in an existing group, access the Telegram app on your
smartphone, search for “GlorfindelBot,” and add it to the desired group.
After adding it to the group, type the command: /mychatid, and you
will receive the chat_id in response. It is with this code that the
platform can identify where you want to receive notifications.
Example: the chat_id is: -XYZQKHRT
-XYZQKHRT is the chat_id, and it is with this code that the platform can identify where you want to receive notifications.
The chat_id of the group starts with a hyphen, and you must not forget to include it when adding it to the platform.