Expanding more and more notification channels to improve the
efficiency of your development team for incident alerts, you can also
enable notifications via WhatsApp.
Before starting the team configuration, it is necessary for the
registered users in the team to have their mobile numbers validated on
the platform. Otherwise, you won’t receive the notification. To validate
the mobile number, click here.
To set up WhatsApp as a notification channel, click on “Teams” in the
platform’s side menu and select the team that will receive the alerts.
If you want to create a new team, click on the “New” button in the top
right corner of the screen and follow the steps.
When you access the settings of the selected team, click on the
“Notifications” tab in the top bar and enable the option “Send a
notification to WhatsApp.” After enabling this function, you can select
which team members will be notified and then click on “Save” to finish
the setup.
Notifications are sent only to
individual contacts, and there is no option to send notifications to
groups. Please note that only users who have their mobile numbers
validated can receive alerts.