Main features and differences Elven Platform
- Billing in Reais with issuance of NF or other currencies
- Consumption Invoice Issuance
- Payment by credit card, bank slip or Pix
- Service in Portuguese and English
- Easy to integrate and configure
- Support during setup
Main features Incident Management
- Call Rotation
- Centralization of alerts
- Incident centralization
- Manual incident opening
- Incident update
- Unlimited intelligent duty roster
- Post-mortem by incident
- Dash with key metrics
- Notifications on communication channels (Slack, Discord, WhatsApp) among others
- War-room by incident (Slack)
- Integration with ITSM tool (ServiceNOW, Jira)
Main features Status Page
- Public status page
- Private status page with logged in area
- Synthetic monitoring status page
- Uptime metrics in %
- Incident history
- Logo customization
- Custom URL
- Subscribers
Main features Monitoring
- Monitoring via webhook hit/failure and timing
- SRE availability indicators
- DORA Indicators
- Active application monitoring
- Component monitoring (database, queue, cache) among others
- Reliability Matrix
- error budget
- Integration with GitHub and Bitbucket
- Timeline with latest updates
- Synthetic monitoring
- Dash with key metrics
