Observation:

All of the following steps must be done after External
Integration has already been configured by the ElvenWorks team. Request
integration via chat on the platform or on the website.

 

1 – In NewRelic, in the menu on the left, go to Alerts & AI and click on Alert Conditions & Policies:

 

Create a new Alert Policy:

 

Select One Issue per condition and signal

 

Finish by clicking on Create policy whithout notifications.

2 – In the menu on the left, click on Workflows and then in the top right corner of the screen and select Add a workflow:

 

3 – Give the workflow a name of your choice and select the Policy created in step 1:

 

4 – In Notify select Webhook and then Add a destination:

 

Put your preferred ID name in Webhook name

In Endpoint URL: enter the url provided by the ElvenWorks team

 

After filling out, click on Save destination.

Fill in the information sent by the ElvenWorks team:

 

After inserting the payload provided by the ElvenWorks team, click on Save message

Once this is done, your integration with One Platform will be available.