Observation:
All of the following steps must be done after External
Integration has already been configured by the ElvenWorks team. Request
integration via chat on the platform or on the website.
1 – In NewRelic, in the menu on the left, go to Alerts & AI and click on Alert Conditions & Policies:
Create a new Alert Policy:
Select One Issue per condition and signal
Finish by clicking on Create policy whithout notifications.
2 – In the menu on the left, click on Workflows and then in the top right corner of the screen and select Add a workflow:
3 – Give the workflow a name of your choice and select the Policy created in step 1:
4 – In Notify select Webhook and then Add a destination:
Put your preferred ID name in Webhook name
In Endpoint URL: enter the url provided by the ElvenWorks team
After filling out, click on Save destination.
Fill in the information sent by the ElvenWorks team:
After inserting the payload provided by the ElvenWorks team, click on Save message
Once this is done, your integration with One Platform will be available.
