In the “Teams” option in the platform menu, we can configure
communication channels where we want to receive notifications. Each team
can have different notification channels. We offer support for
notifications through Microsoft Teams in a private chat or a channel.
To set up notifications, click on “Teams.” If you want to create a
new team, click the “New” button in the top right corner of the screen
and follow the setup process.
For already registered teams, access the desired team and click on
the “Notifications” tab in the top bar. Check the checkbox for the
option that has the Microsoft Teams icon, and then click on “Integration
instructions.”
A message box will open with the instructions that need to be executed in the application.
Click on “incoming webhook
connector details,” and a tab will open in your Microsoft browser. You
must be registered in Microsoft Teams to proceed with the configuration.
If you are not already logged in, you will be prompted to log in before
proceeding with the setup.
Click on “Add to a team,” select the channel or team, and click on “Configure a connector.”
Then, a pop-up will open in your Microsoft tab.
Insert the name “e.g. One Platform” in the available field, as shown
in the image above. Click on “Create,” copy the generated URL, and then
click on “Done.” If the tab does not close automatically, you can
manually close the tab and return to the platform tab where we started
the configuration.
Paste the URL copied from the previous step into the “webhook URL”
field available below item 2, and finish by clicking on “Done.” Then,
the required field for notifications via Microsoft Teams will be
automatically filled.
Click on “Save” to finish, and the configuration is now complete. You
will receive a confirmation message in the chosen channel or team in
Microsoft Teams to ensure that the connection was successful.