The Elven Works platform automatically monitors, sends alerts, and
manages incidents in the application and its dependencies, registered in
your digital product, based on information received through an internal
agent, webhook, and external agent.
When registering your digital product’s application on the platform,
you can observe the latency and percentiles graph, which provides
information about the application’s response time and any abrupt changes
in deployment cases.
The percentile graph provides users with an early analysis of the
application’s health, as shifts between percentiles can indicate
potential disruptions, instability, or a negative impact on the user
experience.
To proactively anticipate incidents in your digital product, you can
create a percentile degradation alert for the desired application. This
way, the assigned team will be notified in advance and can work
proactively to address any potential issues in the application,
minimizing unexpected disruptions in the user experience.
To set up these alerts, follow the step-by-step guide below:
- Access the application for which you want to configure alerts and
click on “Response Time Degradation,” located below the application
information. This will open a dialog box. - Activate the desired options and enter the percentage of degradation
that will be tolerated in the application. If the response time exceeds
this value, an alert will be generated.
Once you have completed the configuration, click on “Save” to finalize the process.
Once there is a degradation in the application, as indicated by the
latency graph, your team will be notified through the communication
channels registered in the “Teams” section.